Privacy Policy

1️⃣ Introduction

Welcome to Fish To Home ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect the information of users who visit our website https://fishtohome.ca/.

We operate as an e-commerce platform displaying fish and fish supplies across Ontario, with franchises in London, Scarborough, and Niagara Falls. We only collect necessary information for user registration and transactions, and we use Stripe for secure payments.

2️⃣ Data Collection & Usage

We only collect user information for registration and purchases:

• Name: Used for order processing.
• Email: For account creation and order confirmation.
• Shipping Address: Required for order fulfillment.
• Payment Information: Processed securely via Stripe; we do not store card details.

3️⃣ Payments & Third-Party Services (Stripe)

All payments are securely processed through Stripe. We do not store or process credit card details directly. For more details, please refer to Stripe's Privacy Policy.

4️⃣ Cookies & Tracking

We use essential cookies for site functionality and user authentication. We do not engage in behavioral tracking or third-party advertising.

5️⃣ Data Security & Retention

We implement security measures to protect your data. We retain customer information for transaction records and legal compliance but do not store sensitive payment details. Users can request account deletion by contacting us.

6️⃣ User Rights & Contact Information

Users have the right to access, update, or delete their information. For privacy-related inquiries, please contact us at info@fishtohome.ca.

7️⃣ Policy Updates

We may update this Privacy Policy occasionally. Any significant changes will be notified via email or website updates.